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Customer Analytics
October 19, 2021
How do I find out why customers are leaving?
by oliver gwynne
October 19, 2021
Layering data for a complete picture of churn
by oliver gwynne
August 26, 2021
How do I know if I have a problem with churn?
by oliver gwynne
August 24, 2021
Calculating Churn
by oliver gwynne
August 18, 2021
Achieving Customer Centricity: Have realistic ambitions (1/6)
by oliver gwynne
August 18, 2021
Achieving Customer Centricity: Think strategically (2/6)
by oliver gwynne
August 18, 2021
Achieving Customer Centricity: Beware analysis paralysis (3/6)
by oliver gwynne
August 18, 2021
Achieving Customer Centricity: Think long term (4/6)
by oliver gwynne
August 18, 2021
Achieving Customer Centricity: Understand the customer life cycle (5/6)
by oliver gwynne
August 18, 2021
Achieving Customer Centricity: Be open to other data sources (6/6)
by oliver gwynne
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