Bonava

Informing a range of interior upgrades for new build homes

Understanding needs

Bonava, a leading housing development company across Europe needed help to support its differentiation strategy and drive cost efficiency, via offering upgrade packages for customers to personalise and upgrade their new build homes (kitchen, bathroom, wardrobes, doors, floors).

Connecting data

STRAT7 Bonamy Finch identified a choice modelling technique ideally suited for customisation and bundling (Menu-based Conjoint) to help guide how the range of interior choices should be rationalised in three key markets.

Driving change

The delivery of a sophisticated excel simulator enabled detailed analysis of design preferences, price points, and customer-driven bundles.
Critically the model enabled Bonova to define the combinations of upgrade items that generated the highest revenue and profit.

quotations

This conjoint has been extremely helpful for us when implementing the entire add-on strategy, enabling us to be data driven and customer centric

Clara Westman

Head of Customer Insight and Brand Innovation